AgentBuddy answers your phone, writes your quotes and chases your invoices, so you can stay on the tools.
●Starting at NZ$29 a month plus usage. No card to start.
As an HVAC technician, you're often up a ladder or in a roof space, not at your desk to answer calls. AgentBuddy handles your phones, sends quotes instantly, and chases overdue invoices so you can stay focused on installing and servicing heat pumps and ducted systems.
You're in the middle of a heat pump install. AgentBuddy answers a lead asking for a quote on a ducted system, gathers details, and sends a tailored quote automatically.
After completing a gas heater service, AgentBuddy follows up on unpaid invoices via text and email, freeing you to take on the next job.
AgentBuddy schedules a routine ventilation system maintenance appointment based on your availability, and sends reminders to you and the customer.
Yes, it syncs with popular NZ trade software like SimPRO and Tradify to keep your schedule and finances in order.
You set pricing rules per job type, e.g., heat pump vs ducted vs gas servicing, and AgentBuddy applies the correct rates and parts markups.
AgentBuddy answers 24/7, books urgent emergency callouts or schedules a callback for the next business day.
AgentBuddy introduces itself as your assistant and never pretends to be you. Most callers care that someone picked up and booked them in. If a caller asks for you directly it takes a message or puts them through, depending on the rule you set.
It says so rather than guessing, takes the details and passes the question to you. You give it a pricing range it is not allowed to quote outside, so it cannot commit you to a number you would not have given yourself.
No. You keep your number and forward it to AgentBuddy, either all the time or only when you do not pick up. You can turn forwarding off whenever you want, and calls come straight back to your phone.
AgentBuddy starts at NZ$29 a month plus 25 cents for each customer conversation it handles. You pay for conversations that actually happen, so a quiet week costs less than a flat-out one.
Most HVAC technicians working on their own land between NZ$45 and NZ$130 a month once usage is counted.
Several vans and a steady stream of callers usually sits between NZ$150 and NZ$400 a month.
You choose a monthly ceiling. AgentBuddy stops taking new conversations once it is reached, so the bill cannot run away on you.
No setup fee, and no card needed to start.
Every HVAC technician deals with the phone somehow. This is how the usual options stack up.
| Letting it ring out | Free | Most callers do not leave a message. The ones who do have usually rung the next HVAC technician on the list first. |
|---|---|---|
| A phone answering service | Per call | Takes a message and passes it on. It cannot quote your work, book into your calendar or chase an unpaid invoice. |
| A part-time receptionist | Wages, plus holidays | Covers office hours. The 9pm call still reaches nobody, and you carry the cost in a quiet month. |
| AgentBuddy | From NZ$29 a month | Answers day or night, books the job, sends the quote and follows up on the money, in your name and your rules. |
We book them late afternoon or after five, because you are on a job all day.
The jobs you take, the ones you turn down, roughly what you charge, and what should happen when someone rings after hours.
It answers as your business, in the name you chose, working to the rules you gave it. Live by the end of this call.
A fortnight later we go through calls it actually handled and tighten anything that reads wrong.
One more round on whatever the first month turned up. After that it just runs.
Leave your details and we will get you set up with founding pricing.
Join the New Zealand HVAC technicians letting AgentBuddy answer the phones, quote the jobs and chase the money.
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AgentBuddy