AgentBuddy answers your phone, writes your quotes and chases your invoices, so you can stay on the tools.
●Starting at NZ$29 a month plus usage. No card to start.
Heat pump installers field a wall of calls the first cold week of the year and lose most of them to whoever answers first. AgentBuddy picks up every one, sizes the job, and books the free measure and quote while you are still on a roof cavity.
Twenty people ring in one day. AgentBuddy answers all twenty, takes room sizes and house type, and books measure and quote visits across the week instead of you calling back at 8pm.
A caller wants a unit for a lounge. AgentBuddy asks the room dimensions, ceiling height and insulation, so you arrive knowing roughly what you are quoting.
A unit you installed two winters ago is due a clean. AgentBuddy texts the customer, offers a slot and books it, turning old jobs into new ones.
That is the point. It answers every call at once, so a cold Monday does not mean twenty voicemails you work through after dinner.
Yes, straight into your calendar, with the room details attached so the visit is not wasted.
It can follow up past customers when a service is due, which is usually the cheapest work a heat pump installer can win.
AgentBuddy introduces itself as your assistant and never pretends to be you. Most callers care that someone picked up and booked them in. If a caller asks for you directly it takes a message or puts them through, depending on the rule you set.
It says so rather than guessing, takes the details and passes the question to you. You give it a pricing range it is not allowed to quote outside, so it cannot commit you to a number you would not have given yourself.
No. You keep your number and forward it to AgentBuddy, either all the time or only when you do not pick up. You can turn forwarding off whenever you want, and calls come straight back to your phone.
AgentBuddy starts at NZ$29 a month plus 25 cents for each customer conversation it handles. You pay for conversations that actually happen, so a quiet week costs less than a flat-out one.
Most heat pump installers working on their own land between NZ$45 and NZ$130 a month once usage is counted.
Several vans and a steady stream of callers usually sits between NZ$150 and NZ$400 a month.
You choose a monthly ceiling. AgentBuddy stops taking new conversations once it is reached, so the bill cannot run away on you.
No setup fee, and no card needed to start.
Every heat pump installer deals with the phone somehow. This is how the usual options stack up.
| Letting it ring out | Free | Most callers do not leave a message. The ones who do have usually rung the next heat pump installer on the list first. |
|---|---|---|
| A phone answering service | Per call | Takes a message and passes it on. It cannot quote your work, book into your calendar or chase an unpaid invoice. |
| A part-time receptionist | Wages, plus holidays | Covers office hours. The 9pm call still reaches nobody, and you carry the cost in a quiet month. |
| AgentBuddy | From NZ$29 a month | Answers day or night, books the job, sends the quote and follows up on the money, in your name and your rules. |
We book them late afternoon or after five, because you are on a job all day.
The jobs you take, the ones you turn down, roughly what you charge, and what should happen when someone rings after hours.
It answers as your business, in the name you chose, working to the rules you gave it. Live by the end of this call.
A fortnight later we go through calls it actually handled and tighten anything that reads wrong.
One more round on whatever the first month turned up. After that it just runs.
Leave your details and we will get you set up with founding pricing.
Join the New Zealand heat pump installers letting AgentBuddy answer the phones, quote the jobs and chase the money.
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AgentBuddy